About Operations and Supply Chain Essentials

In this course, you will gain a comprehensive understanding of Operations and Supply Chain Management, learning how to optimise business processes to create value.  We will explore the strategic importance of operations, covering key concepts such as process flow, capacity management and inventory control. Through practical frameworks like Little's Law, critical path analysis and the Newsvendor model, you’ll be equipped to identify bottlenecks, manage variability, and improve performance. Additionally, we will introduce Lean Operations, a methodology focused on eliminating waste and enhancing efficiency. By the end of the course, you’ll have the tools and techniques to analyse and enhance operational systems in real-world business settings.